Driver Privacy Policy

Driver Privacy Policy

If you apply to be a BLAQD Driver, we will collect the information you provide in your application, including your name, email address, phone number, birth date, profile photo, physical address, driver’s license information and you Public Vehicle Driver License (PVDL). We collect the payment information you provide us, including your bank routing numbers, and tax information. Depending on where you want to drive, we may also ask for additional business license or permit information or other information to manage driving and programs relevant to that location.

 

We may need additional information from you at some point after you become a Driver, including information to confirm your identity (like a photo). Collect your device’s precise location when you open and use the app, including while the app is running in the background when it is in driver mode. Also, collect precise location for a limited time after you exit driver mode in order to detect ride incidents and continue collecting it until a reported or detected incident is no longer active. When you rate and provide feedback about Riders or Drivers, we collect all of the information you provide in your feedback. When you contact us or we contact you, we collect any information that you provide, including the contents of the messages or attachments you send us.

We use your personal information to:

  • Maintain the security and safety of the BLAQD Platform and its users.
  • Provide customer support.
  • Improve the BLAQD Platform
  • We use your personal information to provide an intuitive, useful, efficient, and worthwhile experience on our platform. To do this, we use your personal information to:
  • Verify your identity and maintain your account, settings, and preferences.
  • Connect you to your rides and track their progress.
  • Calculate prices and process payments.
  • Allow Riders and Drivers to connect regarding their ride and to choose to share their location with others.
  • Communicate with you about your rides and experience.
  • Collect feedback regarding your experience.
  • Facilitate additional services and programs with third parties; and
  • Operate contests, sweepstakes, and other promotions.
  • Maintaining the Security and Safety of the BLAQD Platform and its Users. Providing you a secure and safe experience drives our platform, both on the road and on our apps. To do this, we use your personal information to:
  • Authenticate users.
  • Verify that Drivers and their vehicles meet safety requirements.
  • Investigate and resolve incidents, accidents, and insurance claims.
  • Encourage safe driving behavior and avoid unsafe activities.
  • Find and prevent fraud; and
  • Block and remove unsafe or fraudulent users from the BLAQD Platform.
  • Communicate with you about events, promotions, elections, and campaigns.
  • Personalize and provide content, experiences, communications, and advertising to promote and grow the BLAQD Platform.

 

How We Store and Protect Your Information

  • We retain your information for as long as necessary to provide you and our other users the BLAQD Platform. This means we keep your profile information for as long as you maintain an account. We retain transactional information such as rides and payments for at least seven years to ensure we can perform legitimate business functions, such as accounting for tax obligations. If you request account deletion, we will delete your information.